Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about ADHD testing, career assessments, individual counseling, payment, reports, and what to expect after purchasing a service.

Getting Started

Start by choosing the service that best fits your needs. If you know which assessment or counseling option you want, you can purchase or schedule directly from the service page. If you are unsure, you can contact us with questions before purchasing.

No. If you know which assessment option fits your needs, you can purchase directly. If you are unsure which option is the best fit, you are welcome to contact us before purchasing.

After your purchase, we'll follow up with clear next steps for completing testing, forms, and any needed scheduling. You'll know exactly what to complete, when to complete it, and what to expect next.

The timeline depends on the service selected. Focused assessments are usually shorter, while comprehensive packages involve more steps. Reports and results are typically delivered within one week after all required testing, forms, and appointments are completed.

ADHD Testing

QbCheck is a focused objective attention test. The Focus & Clarity ADHD Assessment Package is a more comprehensive process that may include QbCheck, rating scales, executive functioning measures, a written report, recommendations, and a feedback session.

No. QbCheck provides objective attention-related data, but it is not the same as a full comprehensive evaluation. It can be helpful as one part of the ADHD assessment process.

A diagnosis is not guaranteed. The assessment process gathers information, reviews symptoms and functioning, and provides clinical recommendations based on the results. If ADHD criteria appear to be met, that will be discussed in the report or feedback process.

Yes. ADHD testing options are available for adults, teens, and children. The specific tools used may depend on age, clinical need, and the assessment option selected.

Written results and recommendations may be useful when discussing support needs with a school, workplace, physician, or provider. Accommodation decisions are made by the school, employer, or organization reviewing the documentation.

Career Assessments

The Career Direction & Development Package is a fuller process that looks at interests, strengths, values, decision-making, and next steps. Focused assessments look at one specific area, such as career interests or strengths.

The full package may include tools such as the Strong Interest Inventory, CliftonStrengths, values exploration, personality or decision-making measures, and a personalized career roadmap.

Yes. Career assessments can help clarify patterns in your interests, strengths, values, and work preferences, which may be helpful if you feel stuck, burned out, or unsure what direction to take.

Counseling

Sessions are confidential, supportive, and tailored to your needs. We focus on your goals, challenges, and strengths to help you develop practical strategies and build resilience.

Yes, we offer secure telehealth sessions for your convenience. You can meet with your counselor from the comfort of your home using a private video platform.

The number of sessions varies based on your goals and needs. Some clients benefit from short-term focused work, while others prefer ongoing support. We'll work together to determine what's right for you.

Payment, Insurance, and Policies

We accept all major credit cards, debit cards, and digital payment methods through our secure checkout system.

We are currently out-of-network providers. We can provide you with a superbill to submit to your insurance company for potential reimbursement. Contact us to learn more about your coverage options.

We require 24-hour notice for cancellations or rescheduling. Late cancellations may be subject to a fee. Please review our full policies during checkout.

Results, Reports, and Confidentiality

Your detailed report will be delivered via secure email as a PDF. You'll also have the option to schedule a follow-up consultation to review your results and ask questions.

Yes, we follow strict HIPAA guidelines to protect your privacy. Your information is stored securely and will never be shared without your written consent, except as required by law.

Absolutely. You have the right to access your records at any time. Simply contact us with your request, and we'll provide your records in a secure format.

Still have questions?

If you are unsure which service fits your needs, contact us and we'll help you find the best next step.

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